Shopping Guide
Shipping Method & Fees Payment Methods Receipt Issuance Important points before purchasing a bicycle Return Policy Emails Not Received Frequently Asked Questions
◆About Shipping Method and Fees
◆About Payment Methods
You can choose from various payment methods, including PayPay, Rakuten Pay, and various credit cards.
◆About Receipt Issuance
We will enclose a receipt for customers who request one.
◆Important points before purchasing a bicycle
Customers purchasing bicycles (complete bicycles), including new, used, and outlet bikes, should definitely check this information.
◆About Return Policy
Please check your purchased items as soon as possible after they arrive.
Accessories can be returned or exchanged, but shipping costs will be borne by the customer or our store depending on the conditions.
For complete bicycles, we do not accept returns or exchanges due to customer convenience. We will only respond to defects or damage during shipping.
◆To customers who are not receiving emails from us
Please check your email settings before making an inquiry or placing an order.
