Seller
Eirin Co., Ltd.

Chief Operating Officer
Eihiko Nakamura

Postal Code / Address
1-1 Goshimizu-cho, Katsura, Nishikyo-ku, Kyoto-shi, Kyoto 615-8012

Explanation of charges other than product price
・Bank transfer fees
・Consumption tax (displayed inclusive of product price)
・Shipping fee: ¥850 - ¥48,400 (varies depending on product and reshipping address)

Application deadline
Sale period displayed only for special products

Defective products
*Please note that we do not accept complaints or returns for superficial scratches, rust, dirt, etc., when purchasing used or outlet products. Please order only after understanding that these are used bicycles.

*Please be aware that the determination of whether a product is defective will be made by the manufacturer of the product or by our company. Furthermore, if there is a discrepancy between the customer's and the manufacturer's (or our company's) assessment of a product's defectiveness, please be aware that our company's decision will be final.

*For products ordered, there may be cases where a problem with the product itself prevents delivery. In such cases, we will issue a refund. Even if it does not arrive in time for the customer's intended use, we will only refund the product amount. Even if we are unable to deliver the product due to our error, we will only refund the amount paid. We assume no other responsibility whatsoever.

Payment Methods
・Credit card payment
・Bank transfer
・Cash on delivery (cash only *excluding completed bicycles)
・Shopping credit installment payment

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Return period
Please be sure to contact us within 8 days of product arrival.

Return shipping costs
In cases of incorrect orders or duplicate purchases, the customer will be responsible for the shipping costs. If the delivered product differs from the ordered content or is defective, we will bear the cost, so please return it freight collect.

About returns
*As a general rule, we do not accept returns for non-defective products. While we take every precaution regarding product quality and delivery methods, exchanges or returns will only be accepted in cases of "incorrect product," "incorrect quantity," or "defective product."
*We cannot accept exchanges or returns based on subtle differences in color shades or aesthetic preferences in appearance that do not affect usability. The degree of "subtlety" will be determined by our company.

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Delivery time
Please check the order acceptance notification email that we will send on the next business day after your order to confirm the number of days until shipment. For some products, to keep prices as low as possible, we rely on manufacturer stock. The number of days available will vary depending on whether it is manufacturer stock or in-store stock, and the level of congestion for assembly and maintenance. We kindly ask for your understanding when placing an order.

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Qualifications/Licenses
【Kyoto Prefecture】Industrial Waste Collection and Transportation Permit No. 2600075281
Scope of business (waste plastic, rubber waste, paper waste, metal waste, wood waste, glass and ceramic waste, rubble)

【Kyoto City】Industrial Waste Collection and Transportation Permit No. 6512075281 (including transshipment and storage)
Scope of graduation (waste plastic, rubber waste, paper waste, metal waste, wood waste, glass and ceramic waste, rubble)

【Kyoto City】Industrial Waste Disposal Permit No. 6520075281
Scope of business (waste plastic, rubber waste, metal waste, glass waste) excluding specially controlled industrial waste

Service Name
Cycle Shop Eirin

Phone Number
075-381-5205

Email Address
onlinestore@cycle-eirin.com

Website Address
https://www.cycle-eirin.com/